Lesson Policies

 

Eastman Academy of Music
Please read the following information about the policies I operate under to ensure the best musical education for you and your children.
Please read the policy carefully so you know what my policies are.
 
The office can be contacted on  0422 909 266. Please leave a message if you have called out of hours or during my teaching time.
 
Books and exam fees are extra.
Tuition is provided on a term basis. Fees are payable in advance and are to be paid by the last lesson of the previous term as your commitment for the new term or your lesson time will be offered to another student on the waiting list. Accounts will be handed out / emailed approximately the second last week of the previous term. An administration fee of $20 is added to every term invoice but this fee can be deducted for invoices paid by the due date. Please contact me if you don’t receive your account.
A $5 per week administation fee will be charged for administration cost for collecting overdue accounts from the first lesson of the new term.
 
Half a terms notice must be given prior to cancellation of lessons or 5 weeks fees must be paid in lieu. Once fees are paid for a term and you have commenced lesson for that term, your full commitment to that term is expected and no refund will be available.
 
 
POLICY FOR MISSED LESSONS
 
 
PRIVATE TUITION
 
I am prepared to allow students to exchange  1 lesson per term if a student misses a lesson due to the student being ill or school camp, provided that you:
1.        in the case of the student being ill contact me immediately the illness occurs and you know you will be absent from lesson. As much notice as possible is expected so another student can be offered your time if they are owed a lesson. Please call before 11am on the day of your scheduled lesson at the latest or your lesson will be forfeited. Calls after 11am will mean your lesson will be forfeited as I won’t have time to offer your lesson to another student waiting on an exchange lesson
2.        in the case of school camp please inform me the dates you will miss with 2 weeks notice.
 
Missed lessons where no notice is given will be forfeited.
Please be very considerate in this area of missing lessons. Please do not schedule other appointments at the same time as your music lesson and then expect an exchange lesson to be available. My schedule is very full and there are very few opportunities to exchange lessons with other students. When a student lets me know they will be absent an email will be sent out to all students who are waiting on an exchange lesson.
 
GROUP TUITION
 
The Students/s who attend will receive the full lesson.  Students who are absent forfeit the lesson.
There are no credits or refunds for missed lessons.
If I am unable to teach for any reason the lesson will be rescheduled at a time arranged that is convenient to both of us.
 
EXAMS
 
Exams are available at the teacher’s discretion. They are not compulsory. Information will be sent home when the student is ready for an exam.
 
PURCHASE OF BOOKS
 
Books that students require will be invoiced to you.
When you receive the invoice, please pay as soon as possible as books are not ordered until they are paid for. It can take 1-2 weeks for books to come into stock so the sooner the invoice is paid, the sooner students will receive the books
Books may not be taken home until they are fully paid for.
 
PUBLIC HOLIDAYS
 
Normal lessons will be scheduled on public holidays that occur in the normal duration of the school term unless other wise specified.
 
VISITORS IN LESSON
 
It is recommended that only the student attending the lesson be present in the teaching room for the duration of the lesson. To get full value for the lesson time students need to have the opportunity to focus with out the distraction of other people including siblings, parents and friends in the teaching room.